1 - check-in is anytime after 4:00 pm, check-out is anytime before 11:00 am.
2 - late check-outs as well as early check-ins are subject to availability and must be agreed upon happening through airbnb messages. otherwise a fee of 50 EUR per each hour of early coming or late leaving might be charged to your credit card.
3 - all guests must be 18 years of age or older, and the simultaneous presence of a parent or guardian is required for guests under the age of 18.
4 - only the number of guests shown on your reservation is allowed in the apartment. parties, events, outside guests, overnight guests who are not indicated in the reservation are not allowed on the premises at any time during the reservation, unless agreed with the host upon arrival. any violation of this rule may cause an additional fee of 100 EUR per night per extra guest to be charged from your credit card.
5 - we do not have a "children stay free" policy. all guests over the age of 2 must be included in the guest count. any violation of this rule may cause an additional fee of 100 EUR for each additional person per night to be charged from your credit card.
6 - you agree that per each guest for the whole reservation period, you will receive 1 set of towels and 1 set of beddings. in case you need more (or less), please let us know at least 24 hours in advance. otherwise, extra charges may appear for delivery.
7 - you agree to use the apartment for housing purposes only. any violation of this rule may cause an additional fee of 250 EUR to be charged from your credit card.
8 - no parties allowed or other activities that may cause disturbance of our neighbours, especially during the silent hours of 10:00 pm - 06:00 am. any violation of this rule may cause an additional fee of 250 EUR to be charged from your credit card.
9 - if the property is left very messy, we charge 50 EUR for each additional hour of cleaning (over 2 hours).
10 - no smoking inside the apartment, including electronic cigarettes and vapes. any violation of this rule may cause an additional fee of 500 EUR to be charged from your credit card. In case of triggering the smoke alarm, caused by smoking, an additional penalty of 1500 EUR will be applied.
11 - pets are allowed only upon request and extra fee 80 EUR per the whole stay as well as a refundable deposit.
12 - any lost key (plastic card or metal key) from the given key set is subject to an 80 EUR extra charge.
13 - if you are expecting any post or package coming to you while staying in our apartment:
- use courier delivery service or self pick-up at the InPost locker
- in case you are obliged to use regular post - you may use our office address (it is open MON-FRI from 9:00 till 16:00), ask our host for details
- post delivered directly to the apartment is possible only on request and at an extra cost of 20 EUR
* OompH Apartments don’t guarantee and don’t provide access to the letter-box located at the property.
** highly recommend not using the apartment address for any regular post correspondence.
14 - do not engage in illegal activities anywhere on the premises, building or outside the building, including internet downloads, gambling, prostitution, drugs, etc. OompH Apartments assumes no responsibility for such activities.
15 - guests can cancel their stay at any time in accordance with the rules described directly on the platform where they made the reservation.
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